FreightDisputes values all correspondence and will reply to all contacts within a maximum of 24 hours - which allows for time differences. 

Due to the nature of our services and the need to provide completely neutral services, we require that all contact be in the form of email with scanned attachments if applicable.  If your correspondence relates to an Arbitration, the contents will be shared with all parties involved without exception

Please understand that we want to avoid even the slightest perception of non-neutrality or bias. 

Under no circumstances will we accept telephone calls.

Further, we will not respond or acknowledge any correspondence received from disputing parties once the "discovery period" is over. 

Please direct all correspondence to:   Disputes@FreightDeadbeats.com