Arbitrators will be expected to recluse themselves from any Arbitrations in which they have a vested interest, any real or apparent conflict of interest or have any professional and/or personal knowledge of any of the parties involved in any dispute including if any financial, competitive, professional, family, or social relationship exists between the disputing parties and the Arbitrator

Arbitrators are expected to review initial submissions from disputing parties and to ask parties for any additional evidence, explanations, documentation, etc within the 10-Day window allowed for Discovery.

Arbitrators are expected to review all initial submissions and follow-up matters and to issue a clear and concise decision within 20 days.  This decision shall be submitted to FreightDisputes and not the disputing parties.

Arbitrators will refrain from any contact with the disputing parties with the exception of soliciting additional explanations or documentation during the 10-day follow-up period.

Arbitrators understand that their compensation will be net and it is their responsibility to pay any local taxes in their local jurisdiction.

The arbitrator shall sign an oath pledging to make an impartial decision in your dispute.  If the arbitrator believes that he or she cannot make an impartial decision, he or she shall refuse to serve.